common problem
Q1：Can ready-made and pre-order items be checked out together?？
A1：Yes, but because the shipping fee is only charged once, the ready-made products will be shipped together with the pre-ordered products after they arrive.同寄出。
Q2：I just jumped out of the credit card payment page. Can I pay again?嗎？
A2：Because after the system enters the checkout stage, as long as the page jumps or the network is unstable, the payment may fail and you need to place an order again.下單。
※If after swiping the card, the order still shows that it is waiting for payment, it means that the payment failed and you still need to place a new order.下單。
Q3：Can I cancel, modify product details or merge orders after the order is established?訂單嗎？
A3：The product cannot be changed after the order is placed. The order content includes details of additional purchased products, payment methods, delivery methods, and split orders. Please confirm the product details before placing an order. 細節再下單。
A1：Yes, but because the shipping fee is only charged once, the ready-made products will be shipped together with the pre-ordered products after they arrive.同寄出。
Q2：I just jumped out of the credit card payment page. Can I pay again?嗎？
A2：Because after the system enters the checkout stage, as long as the page jumps or the network is unstable, the payment may fail and you need to place an order again.下單。
※If after swiping the card, the order still shows that it is waiting for payment, it means that the payment failed and you still need to place a new order.下單。
Q3：Can I cancel, modify product details or merge orders after the order is established?訂單嗎？
A3：The product cannot be changed after the order is placed. The order content includes details of additional purchased products, payment methods, delivery methods, and split orders. Please confirm the product details before placing an order. 細節再下單。
If your problem cannot be solved, please use the following methods to contact a specialist to answer your question.答☺︎
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Live Chat
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Official Line
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Customer Service service@so-me.com.tw